My Cart
Store
  • RP
  • MS10
Help

First Time Visitors

Our online store has been designed with all of our customers in mind & friendly user.Follow the 4 steps as listed:

1. Search the product you wish to purchase and add in the basket, which is viewable in ‘My Cart’.

2. Click Checkout

3. You can Create Account (for benefits of Rewards Points) or ‘Check Out As Guest’.

4. Follow the instruction to the end of the process of your order.

^ top

Using The Audiorec Shop

1. Just Add the products in the basket by clicking on drop down menu of CD, MP3, DVD, BLU-RAY, Magazines, Books and Shop India comprising of different categories, which is made to make your search easier or you can easily search through our optimize search facility.

2. Click Checkout link

3. Create Account (for benefits of Rewards Points) or Check Out As Guest, complete the Billing Details and checkout.

4. On Final Invoice page select Payment mode and click Next. If your shipping address is different from your billing address please ensure to change with your billing address.

^ top

Shipping

We recommend you to select ‘Sign For Service’ shipping, were we will provide tracking number. Selecting Regular shipping customer is agreeing to send his or her order by Regular Delivery and take responsibility in case goods lost in transit. They do not need tracking number and they cannot dispute with PayPal.

Click here for full postage and package charges.

No shipments to P.O Box addresses.

UK SHIPPING:


REGULAR SHIPPING:


All orders received under the heading of "REGULAR" are dispatched from UK by Royal Mail First Class or from India by Indian Post.


SIGN FOR SERVICE:


All orders received under the heading of "SIGN FOR SERVICE" will be dispatched from the UK or INDIA by 'SIGN FOR SERVICE' were customers will be issued with tracking number.


FREE SHIPPING:


All orders received under the heading of "FREE SHIPPING" will be dispatched from the UK by Royal Mail Second Class or from India by India Post.

OVERSEAS SHIPPING:


Shipping Cost to countries other than the United Kingdom will depend on the weight of the package and destination. However, we do not take responsibility for customs duty levied on the merchandise dispatched.

REGULAR SHIPPING:

All orders received under the heading of "REGULAR" will be dispatched from the UK or INDIA by Regular Air Mail Service.

SIGN FOR SERVICE:

All orders received under the heading of "SIGN FOR SERVICE" will be dispatched from the UK or INDIA by 'INTERNATIONAL SIGN FOR SERVICE'. were customers will be issued with tracking number.

FREE SHIPPING:

All orders received under the heading of "FREE SHIPPING" will be dispatched from the UK or INDIA by Regular Air Mail Service.

All orders are dispatched subject to availability and also subject to payment having been pre-authorized. All pending items will be shipped by REGULAR Post. We do not ship on Weekend and Bank Holidays.

^ top

Import Duty, Tax & Customs Charges

Any additional Import charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Indianmusic4u.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

^ top

Payment Methods

We accept payment by PayPal, Credit Cards, Debit Card, Money Orders (minimum order 100 USD or Euro), Banker's Draft (minimum order 100 USD or Euro). For UK customers we also accept payment by Cheque or Postal Orders.


Money Orders, Banker's Draft, Cheque or Postal Orders are made payable to "INDIAN MUSIC 4U" and send to


Indian Music 4U
Lynton House, 304 Bensham Lane,
Thornton Heath,
Surrey CR7 7EQ,
United Kingdom

 

Indian Music 4U will accept the Money Orders, Banker's Draft, Cheque or Postal Orders from the Consumer in good faith and will dispatch the order subject to realization.


If you are not comfortable ordering online, you can also call us at +44 (0) 20 8684 8477 in the United Kingdom.

^ top

Return Policy

By law, customers located in the European Union have the right to withdraw from the purchase of items bought in original packing can be returned within seven working days of the day after the date the order is received.


Returns after seven working days will not be accepted. Items opened cannot be returned. Items must be return in original over-wrapped by company. Repacked item are not acceptable. Refund will be issued within 30 days on purchase of goods only and not on shipping.


Returning items must be send by 'Recorded Delivery' for order value under £28, "Special Delivery" for order value above £28 for a UK address and 'International Sign For' by Europe and World Customers. Audiorec.co.uk does not take any responsibility for loss of items if sent by regular mail.


Postage and packaging charges on Returns items are not refundable unless the error made by our part.

^ top

Refund Policy

Cancellations:
Cancellation of order must be received by e-mail within 24 Hours from the date and time of placing of order.


Cancellation of Order receiving after the order has been dispatched refund will not be made till we receive goods as per our "Return Policy".


Error in Selection
If an incorrect "STORE" OR "COUNTRY" is selected, order will not be processes and refund will be made deducting 10% of total value of order towards cost of admin charges. 10% Admin charges will be reimbursed if we receive order from correct STATE within 24 hours.

^ top

Security Information


We use best payment gateway "PayPal".

^ top

Reward Points


Terms & Conditions

Reward Points FAQ

^ top

Frequently Asked Questions


How do I find what I'm looking for?

To search for an item, you can type a keyword in the 'Search' box, which appears at the top left of every page and then click 'SEARCH'. You can also use our Advance Search facility typing keyword.


If you are looking for any items unlisted on our online store, please send your request to customercare@audiorec.co.uk


How do I order?

We want to make sure that ordering items from Audiorec.co.uk is as easy as possible. You can find out everything you need to know about ordering by clicking on drop down menu of CD, MP3, DVD, BLU-RAY, Magazines and Books comprising of different categories. If you are a new customer placing your first order follow the 4 steps below


1. Search the product you wish to purchase and add in the basket, which is viewable in ‘My Cart’.

2. Click Checkout

3. You can Create Account (for benefits of Rewards Points) or ‘Check Out As Guest’.

4. Follow the instruction to the end of the process of your order.


How much will postage and packing cost?

Select your destination by clicking on the relevant country/region link below:


  • 1. UK
  • 2. Europe
  • 3. Rest of the World

 

How will it be delivered?

Read our SHIPPING policy.


How long will it take to arrive?

Normally you should receive your order between 3 to 5 working days in UK and 7 to 10 working days in overseas from the date of shipping.


What happens if my order is lost in transit?

You will be notified by e-mail once your order has been dispatched. Any order lost in transit will be reimbursed once we have settled the claim with Shipping Companies. As per the terms and condition of Shipping Companies, we cannot submit a claim prior to 15 working days for UK addresses and 25 working days for International address from the date of shipping.


How do I return an item?

Read our Returns Policy


What if I made mistake using wrong store or selecting wrong country?

Any incorrect "STORE" OR "COUNTRY" if selected in error, order will not be processed and full refund will be made.

^ top